Her focus in health care is on building value-based care models, both clinically and fiscally, to advance better patient outcomes and reduce cost in health care. Her approach to building these models has enabled Juliette to lead extremely complex contract negotiations and win her clients fair and balanced value-based contracts that enable innovation and patient outcomes to flourish.

Juliette also focuses on using improvement science to help organizations improve and reach optimum performance. She is trained in the Institute for Healthcare Improvement (IHI)’s Breakthrough Improvement Model and routinely trains teams in the Model for Improvement and leads improvement collaboratives across many disciplines.

Juliette also works in social care, including large safety-net service providers to help clinically-adjacent providers understand how to partner with health care to improve patient outcomes by addressing the social drivers of health.

She is a frequent speaker at conferences on a wide variety of topics and provides training as a way to extend her knowledge to others. Juliette also manages HSG’s strategy, growth, and business development.

Juliette joined HSG after nearly a decade in the public sector working to solve some of society’s most complex issues.

Previously, Juliette served as director of The Albany Promise, a cross-sector, collective impact partnership of over 100 organizations in New York State’s capital city that focused on improving economic mobility for the city’s most vulnerable families and children, using shared vision, collective action, and rigorous continuous improvement. The partnership was widely recognized as leading the nation in the field of collective impact. Under Juliette’s leadership, the partnership undertook a variety of innovative approaches including designing a system of universal screening and referral for development delays in children birth to three during pediatric visits; working with high schools and colleges across New York State to identify summer melt and design interventions to stem the loss of talented college-bound youth; building cross-sector partnership with local government & health systems to reduce racial disparities in birth outcomes; and working with k12 school districts to increase their capacity for data-driven decision making. The work of the partnership yielded year-over-year improvements in population-level measures related to youth development, such as kindergarten readiness, early grade reading, high school graduation, and post-secondary enrollment & completion.

The work Juliette pioneered led to new cross-sector partnerships focused on young children between health care and social sector, including one of New York State’s first value based payment pilots “Connections: A Value-Driven Project to Build Strong Brains” and the creation of the “First 1,000 Days on Medicaid,” a state-wide commission focused on improving outcomes for children & caregivers in the first three years of life. Juliette staffed both of these efforts in conjunction with the New York State Department of Health & Office of Health Insurance Programs.

Juliette was awarded the White House Champion of Change award in 2016 from President Barack Obama for her work in this field.

Prior, Juliette worked for the Chancellor of the State University of New York, the nation’s largest, most comprehensive system of higher education, managing various aspects of the education pipeline and multiple initiatives related to teacher education, statewide education policy, and led the development and implementation of the New York State Master Teacher Program, a program which created a state-wide network of the highest-performing STEM teachers that are dedicated to sharing expertise with peers and attracting the brightest minds to a career in STEM. Juliette also staffed Governor Andrew M. Cuomo's New NY Education Reform Commission, which brought together nationally-recognized education, community, and business leaders to recommend reforms to the state's education system in order to improve performance in the classroom so that all of New York's students are fully prepared for their futures.